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TERMS AND CONDITIONS
- Standard Service: Production time is based on when garments are in house and digitizing is approved. The turnaround time is on a per order basis.
- All stitch counts rounded up to nearest thousand
- 4% damage allowance (Smash Transfers will issue credit to your account for actual damaged garment cost over 4%)
- We are not responsible for embroidering on defective items or incorrect styles, colors and sizes sent by vendors
- New customers must pay in advance for embroidery work and for any digitizing services
- Quantities for pricing purposes determined by number of pieces per design. Flats and hats not combined for quantity.
- We are not responsible for quality of embroidery from files not digitized by our company
- Back orders may be billed as new orders, based on applicable quantities for each separate production run
- Prices subject to change without notice.
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